Trust Centre

Your data stays in Australia. Privacy is a design principle.

Teacharo is built for Australian schools and Australian privacy law. This page covers how data is stored, how AI processing works, and how we handle the approval process.

At a glance

Where your data lives and how it's processed

Data location
All data stored on AWS Sydney servers (ap-southeast-2). No data leaves Australia at any point in the pipeline.
AI processing
AWS Bedrock with zero data retention enabled. Inputs and outputs are discarded after the agent runs — Bedrock does not store your data.
AI training
Your data is never used to train AI models — ours or anyone else's.
PII handling
PII filtering applied to data in transit and at rest.
Teacher control
Teachers can delete their data at any time. Deletion is immediate and permanent.
Student access
No student accounts. Students do not use Teacharo and do not have accounts on the platform.
Compliance
Built for Safer Technologies 4 Schools (ST4S) compliance. Documentation available on request to support your school's internal approval process.
Framework
Aligns with the Australian Framework for Generative AI in Schools.

Human in the loop

Teachers review everything before it sends

Teacharo generates drafts for teacher review and approval. It does not send emails, submit reports, or take actions on behalf of teachers. Every output requires teacher review before use. This matters because AI can make mistakes. By keeping teachers in control, errors are caught before they reach parents, students, or administrators. The professional judgement that took years to develop stays where it belongs — with the teacher.

For ICT and business managers

Built for the approval process

We've designed Teacharo for the way Australian school ICT approvals actually work.

ST4S in progress

We're working toward Safer Technologies 4 Schools certification. Documentation is available on request to support internal approval.

Australian Privacy Principles

Teacharo is designed to meet the APPs. Our privacy policy covers collection, use, disclosure, and retention explicitly.

Microsoft-friendly

We integrate with Microsoft folders you approve and control. Teacharo does not bypass your existing permissions or roles.

Data deletion on request

Individual teachers can delete their data at any time. Schools can request full data export or deletion at the end of a pilot.

No training on your data

Your data is never used to train AI models. This is contractually guaranteed and technically enforced via AWS Bedrock zero-retention.

Founder-led support

During the pilot, you work directly with the CTO and the CEO. If something isn't right, you talk to the person who built it.

Common privacy questions

Everything is on AWS Sydney (ap-southeast-2). No data leaves Australia at any point in the request pipeline, including AI processing.

Questions?

Talk to the team

If you're preparing an internal approval and need specific documentation, or if you have privacy questions we haven't covered, reach out directly.